HELP STARTS WITH 211
FREE • CONFIDENTIAL • AVAILABLE 24/7
When you need support and do not know where to start, 211 connects you with a real person who can help you find resources in your community.
THREE WAYS TO FIND HELP
Call 211 to speak with a trained resource specialist.
Text your ZIP code to 898211 to start a conversation.
Search the Illinois 211 resource directory → to explore services by location and type of need.
WHAT CAN 211 HELP WITH?
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Food, clothing and everyday essentials
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Housing, shelter, rent and utility assistance
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Healthcare and mental health resources
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Employment, education and transportation
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Child care, youth programs and family support
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Services for older adults, people with disabilities and veterans
WHAT TO EXPECT
A specialist listens to your situation, helps identify your needs and connects you with available local services. Multilingual support is available.
You can reach out for yourself, a family member or someone you care about. Start with your ZIP code and what you need help with.
211 provides information and referrals. Each agency determines eligibility and availability for its own services.
HELP CLOSE TO HOME
United Way of South Central Illinois serves Jefferson, Marion, Washington, Wayne and Edwards counties. 211 is a starting point for finding support across our region and throughout Illinois.
For questions about United Way programs, call 618.242.8000 or email nat@uwsci.org.
211 is for non-emergency needs. For an immediate emergency, call 911.